Shawnee Mission Medical Center - Shawnee, KS
posted 3 days ago
The Consumer Experience Specialist is a full-time role at AdventHealth Shawnee Mission, responsible for providing exceptional customer service within the centralized Consumer Experience Center. This position involves fielding and resolving inquiries through various communication methods, ensuring a delightful customer experience while adhering to established workflows and quality standards. The role emphasizes the importance of treating all consumers and colleagues with dignity and respect, and requires collaboration with team members to meet performance objectives.