Consumer Finance Sales Representative

Mariner Finance - McAllen, TX

Part-time - Entry Level

McAllen, TX

Credit Intermediation and Related Activities

About the position

The Consumer Finance Sales Representative at Mariner Finance is a full-time role focused on supporting branch operations through exceptional customer service and sales efforts. The representative will engage with customers to provide loan solutions, process applications, and manage delinquency while meeting individual and branch sales goals. This position offers opportunities for career growth within an industry-leading consumer finance organization.

Responsibilities

• Provide exceptional customer service by proactively solving problems and presenting loan solutions based on customer needs.
• Process credit loan applications and analyze credit & financial information for current and potential customers.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• Perform additional functions depending on market demand and branch staffing to provide consistent quality customer service.

Requirements

• Minimum of one (1) year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation required.
• Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
• Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Demonstrated problem-solving skills and interpersonal skills in demanding situations.
• Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.

Nice-to-haves

• Cash Handling, selling and/or collecting experience.
• Some college coursework.
• Bilingual fluency in Spanish/English.

Benefits

• Health Insurance
• Health Savings Account (HSA) with employer contributions
• Flexible Spending Account (FSA)
• Dependent Care FSA
• Vision Insurance
• Dental Insurance
• Company-paid Basic Life, Long-Term Disability, and AD&D Insurance
• Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance
• 401(k) and Company Matching Contributions
• Paid Time Off - full-time employees may accrue a minimum of 120 hours per year
• 11 Paid Holidays
• FMLA
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Referral Incentives
• Education Assistance Program
• Complimentary FIMC Membership Plan
• Access to industry-specific training programs
• Relocation Assistance
• Debt Assistance
• Cell Phone Reimbursement
• Travel/Auto Reimbursement