Consumer Loan Officer

$45,000 - $45,000/Yr

Oswego County Federal Credit Union - Oswego, NY

Full-time - Entry Level

Oswego, NY

Credit Intermediation and Related Activities

About the position

At Oswego County FCU, we are not just looking for anyone; we are seeking individuals who are passionate about making a difference and advancing their careers. Our Consumer Lending Department is dedicated to providing confidential, professional, courteous, and personalized service to our members. The motto of our credit union, 'People Helping People,' is not merely a slogan but a principle we practice daily. We are currently looking for an experienced and driven Consumer Loan Officer to join our team of lenders who are committed to improving the lives of our members and the community. In this role, you will be responsible for promoting and expanding relationships with our members. You will proficiently explain various loan products, counsel members on the best options for their needs, and provide quotes based on different scenarios. Utilizing account or loan applications, credit bureau reports, and member conversations, you will identify opportunities to refinance loans or bring over additional accounts from other institutions. You will also effectively identify, recommend, and negotiate alternative lending solutions, ensuring that our members receive the best possible service. Your responsibilities will include recognizing and referring members to other teams for additional support, such as financial counseling or mortgage referrals. You will interpret, negotiate, and process conditions set by Underwriting to meet closing and funding timelines. Completing required documentation for borrowers, reviewing loan information for accuracy, and preparing files for closing will be essential tasks. You will also record loan information in the appropriate systems, ensuring completeness, accuracy, and compliance with regulations. Additionally, you will explain reasons for loan denials and explore options for members when loans are denied, maintaining effective communication with all Credit Union employees to ensure coordination and the achievement of Credit Union goals. This position requires the ability to work independently and efficiently in time-sensitive situations, and you may be assigned additional duties as needed. We offer a supportive work environment with no weekend hours, allowing you to maintain a healthy work-life balance.

Responsibilities

• Promote and expand relationships with members.
• Explain different loan products and counsel members on their needs.
• Utilize loan applications and credit reports to identify refinancing opportunities.
• Recommend and negotiate alternative lending solutions.
• Refer members to other teams for additional support as needed.
• Interpret and process underwriting conditions to meet closing timelines.
• Complete required documentation for borrowers and review loan information for accuracy.
• Record loan information and ensure compliance with regulations.
• Explain reasons for loan denial and explore options for members.
• Maintain effective communication with Credit Union employees.

Requirements

• Excellent interpersonal skills for professional member communications.
• Ability to work independently and as part of a team.
• Strong conceptual and problem-solving skills.
• Ability to analyze and identify member needs.
• Ability to maintain required certifications related to consumer lending.
• Excellent organizational skills and attention to detail.
• Ability to exercise confidentiality and discretionary judgment.
• Proficient knowledge of PC skills, including DocuSign, Excel, and Microsoft Office.

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance