Liberty Federal Credit Union - Evansville, IN

posted 5 months ago

Full-time - Entry Level
Evansville, IN
Credit Intermediation and Related Activities

About the position

Liberty Federal Credit Union is seeking a dedicated and motivated Consumer Loan Officer to join our team. In this role, you will play a crucial part in helping our members achieve their financial goals by providing tailored lending solutions. Your primary responsibility will be to listen to our members' needs and offer them the best lending options available. This position requires excellent communication skills and a strong commitment to member service, as you will be the first point of contact for our members seeking financial assistance. Previous sales experience is highly valued, as it will enhance your ability to meet and exceed sales goals. As a Consumer Loan Officer, you will be expected to develop and maintain strong relationships with our members, ensuring that their lending needs are met in a professional and personable manner. You will participate in outbound calling campaigns to strengthen these relationships and identify additional loan or deposit opportunities. Your goal will be to deliver results that not only meet but exceed member expectations, as well as individual and departmental goals. You will also be responsible for processing consumer loan requests from application to closing, ensuring compliance with the credit union's lending policies. This position is located in our Lending Contact Center, which means you will not have face-to-face interactions with members. However, you will still be expected to provide exceptional customer service and maintain a high standard of integrity in all your dealings. Flexibility in your work schedule is required, as you may need to work some evenings and Saturdays to accommodate our members' needs.

Responsibilities

  • Meet our members' lending needs by providing them with a lending experience that meets their financial needs in a professional, positive, and personal way.
  • Develop new relationships and maintain existing relationships in order to become our members' personal lender.
  • Participate in outbound calling campaigns to cultivate strong relationships with our customers.
  • Ensure we are meeting all our members' financial needs by searching for additional loan or deposit opportunities with every encounter.
  • Deliver results that exceed member expectations, individual goals, and department goals.
  • Provide our members with peace of mind by presenting them with optional protection products during the loan process.
  • Process consumer loan requests from application to closing.
  • Understand and follow the credit union's lending policies.
  • Be willing to work a modified work schedule if necessary, including some evenings and Saturdays.

Requirements

  • High School Diploma or GED
  • Previous experience at a financial institution or 3 years sales experience
  • Excellent communication skills
  • Strong customer service skills
  • Ability to exceed sales goals

Nice-to-haves

  • Previous sales experience
  • Motivated and goal-oriented personality
  • Outgoing and problem-solving skills
  • Desire for incentive-based pay
  • Enjoyment of working in a team environment
  • Personable demeanor

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Life insurance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service