Enterprise Bank & Trust - Saint Louis, MO

posted 3 months ago

Full-time - Entry Level
Saint Louis, MO
Credit Intermediation and Related Activities

About the position

The Consumer Loan Operations Specialist at Enterprise Bank & Trust plays a crucial role in managing various aspects of the post-closing loan lifecycle, including funding, boarding, servicing, and payoff. This position requires collaboration with third parties, lending teams, and operational departments to ensure high-quality customer service and efficient loan processing.

Responsibilities

  • Process all monetary aspects of funding loans including initial and subsequent disbursements and other types of draws.
  • Reconcile general ledger and operational accounts.
  • Review loan documentation for completeness and accuracy to book loans and credit cards to the core processing system.
  • Identify critical original documentation needed for preservation and loan maintenance.
  • Manage all aspects of servicing loans and credit cards, including customer service and loan maintenance.
  • Administer loan escrow accounts and payments, payoff requests, lien releases, and credit bureau reporting.
  • Perform other duties as assigned.

Requirements

  • High School Diploma or equivalent required.
  • Minimum of one (1) to three (3) years of banking or financial services industry experience required or Bachelor's or Associate's Degree with equivalent experience.
  • Excellent verbal and written communication skills.
  • Proven experience in a fast-paced, high-volume, customer-centric environment.
  • Effective time management and problem-solving skills with strong attention to detail.
  • Proficient in the use of technology including loan origination and core banking systems.
  • Detail-oriented and well organized.
  • Ability to work independently and in a collaborative team environment.
  • Motivated and open to change.

Nice-to-haves

  • Familiarity with Google-based products (Gmail, Google Drive, etc.) preferred.
  • Experience with Salesforce, nCino, or FIS Bankway is a plus.

Benefits

  • Annual paid volunteer time off.
  • Charitable-matching opportunities.
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