Consumer Loan Processor I

Full-time

Lake Mary, FL

About the position

We are Addition Financial, a member-owned, not-for-profit financial cooperative, offering comprehensive financial solutions that help members achieve their financial goals. Shareholder profits don't drive us and never have. Since 1937, we've been on a mission to bring financial success and education to everyone and make a positive impact in the lives of our members and the communities we serve. And we want your help to make that happen. We're looking for people who not only want to do meaningful, challenging work, but who also have a heart for service. If this sounds like you, keep reading and we'll dive into the specifics! SUMMARY: Reporting to Consumer Lending Management, the Consumer Loan Processor performs a variety of loan processing tasks related to our portfolio of consumer loans.

Responsibilities

• Occasionally interviews applicant to obtain personal and financial data.
• Responsible for contacting members by telephone or computer to verify credit bureaus, employers, and personal references as needed.
• Prepare direct loan documents, process indirect loan packets, validate loan documents are properly prepared and executed by the borrower and third-party partners such as dealerships.
• Communicate with third-party partners to correct document errors when applicable.
• Follow up on requests with a focus on aging loans from branches and dealers to retrieve copies of missing documentation.
• May fund consumer loans.
• Responsible for calculating various types of income on loans.
• Provides assistance in filing, inputting data to computer, recording information as required, answering telephones, photocopy, faxing, and general office duties.
• Assists department staff in efficiently and effectively processing the various activities involved in credit granting.
• Demonstrate written and spoken communication skills that reflect AFCU’s core values with members and team members on all levels.
• Performs other duties and responsibilities as assigned by management.

Requirements

• High school diploma or general education degree (GED); 1 year or more related experience and/or training; or equivalent combination of education and experience.
• Strong attention to detail.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to employees and members of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Must have ability to multi-task and be organized to ensure proper follow up occurs on all outstanding requests for corrections.
• Understanding of Microsoft Excel, Word, and Outlook.

Benefits

• 401k with profit sharing contribution
• Comprehensive medical, dental and vision coverage from leading insurance providers
• Continuing education and up to $5,000 in tuition assistance annually
• Generous vacation and sick pay
• Paid parental leave and volunteer time off.
• Major holidays off including Federal holidays that many other industries don't observe.
• Credit union benefits including reduced consumer/mortgage loan rates, free checks, and other financial services discounts.