Consumer Loan Specialist, Bilingual Spanish

$16 - $21/Yr

Heights Finance - Moline, IL

Full-time - Entry Level

Moline, IL

Credit Intermediation and Related Activities

About the position

We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and existing customers in the lending process. This position is a terrific opportunity to start your career and learn about consumer finance! Our team is goal driven and always strives for business growth, increased sales, and controlled delinquency. If you are self-motivated, career oriented, and energized by delivering good customer service and hitting sales goals, then check out this opportunity!

Responsibilities

• Greet and assist every customer in a professional manner
• Marketing for new loans to existing and new customers through solicitation calls
• Educate and upsell customers on all product offerings including loan options and insurance products
• Process loan applications to determine customer eligibility
• Work with past due customers to bring their account current through collection calls

Requirements

• Ability to read, speak, and write fluently in both English and Spanish
• Customer service mindset
• Experience with sales and/or customer service
• Ability to multitask and effectively manage time
• High School diploma or equivalent.

Benefits

• Earn monthly bonuses
• Medical, dental, and vision insurance effective day 1
• 401K with some company match
• Paid Time Off
• Employee Relief Fund