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Consumer Loan Specialist
Curo Financial Technologies Corp - Chicago, IL
posted 2 months ago
About the position
The Consumer Loan Specialist at CURO Financial Technologies Corp plays a vital role in assisting customers with personal installment loans. This entry-level position is designed for individuals looking to start their career in consumer finance, focusing on delivering excellent customer service and achieving sales goals. The role involves engaging with both new and existing customers, processing loan applications, and contributing to the growth of the business while maintaining a supportive team environment.
Responsibilities
- Greet and assist every customer in a professional manner
- Market new loans to existing and new customers through solicitation calls
- Educate and upsell customers on all product offerings including loan options and insurance products
- Process loan applications to determine customer eligibility
- Work with past due customers to bring their account current through collection calls
Requirements
- Customer service mindset
- Experience with sales and/or customer service
- Ability to multitask and effectively manage time
- High School diploma or equivalent
Benefits
- Uncapped monthly bonus opportunities
- Medical, dental, and vision insurance effective day 1
- 401K with some company match
- Paid Time Off
- Employee Relief Fund
