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Consumer Loan Specialist
$38,480 - $50,960/Yr
Heights Finance Corporation - Chicago, IL
posted 2 months ago
Full-time - Entry Level
Chicago, IL
About the position
The Consumer Loan Specialist plays a crucial role in assisting both new and existing customers with personal installment loans. This position is designed for individuals looking to start their career in consumer finance, focusing on delivering excellent customer service, achieving sales goals, and contributing to business growth. The role involves marketing loan products, processing applications, and managing customer accounts effectively.
Responsibilities
- Greet and assist every customer in a professional manner
- Market for new loans to existing and new customers through solicitation calls
- Educate and upsell customers on all product offerings including loan options and insurance products
- Process loan applications to determine customer eligibility
- Work with past due customers to bring their account current through collection calls
Requirements
- Customer service mindset
- Experience with sales and/or customer service
- Ability to multitask and effectively manage time
- High School diploma or equivalent
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Uncapped monthly bonus opportunities
- Medical, dental, and vision insurance effective day 1
- 401K with some company match
- Paid Time Off
- Employee Relief Fund
