Consumer Loan Specialist
$31,720 - $42,640/Yr
Curo Group Holdings Corporation - Muncie, IN
posted 4 months ago
Full-time - Entry Level
Onsite - Muncie, IN
About the position
The Consumer Loan Specialist plays a crucial role in assisting both new and existing customers with personal installment loans. This position is designed for individuals looking to start their career in consumer finance, focusing on delivering excellent customer service, achieving sales goals, and contributing to business growth. The role involves a mix of customer interaction, loan processing, and marketing efforts to promote financial products.
Responsibilities
- Greet and assist every customer in a professional manner
- Market for new loans to existing and new customers through solicitation calls
- Educate and upsell customers on all product offerings including loan options and insurance products
- Process loan applications to determine customer eligibility
- Work with past due customers to bring their account current through collection calls
Requirements
- Customer service mindset
- Experience with sales and/or customer service
- Ability to multitask and effectively manage time
- High School diploma or equivalent.
Benefits
- Uncapped monthly bonus opportunities
- Medical, dental, and vision insurance effective day 1
- 401K with some company match
- Paid Time Off
- Employee Relief Fund
