Consumer Product Strategic Analyst III - Fraud Strategic Enablement

$79,700 - $118,900/Yr

Bank of America - Newark, DE

Full-time - Mid Level

Newark, DE

Credit Intermediation and Related Activities

About the position

The Consumer Product Strategic Analyst III - Fraud Strategic Enablement role at Bank of America is focused on performing complex analysis and modeling to minimize loss exposure and enhance customer experience. This position is integral to the Fraud Strategic Enablement team, which develops strategies and policies to support fraud prevention and detection. The analyst will lead initiatives that drive the fraud program strategy and roadmap, ensuring alignment with the company's digital transformation agenda.

Responsibilities

• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
• Leads coordination of the production of product performance reports and updates for senior management
• Partner across organizational lines to lead the development, alignment, planning and execution of fraud strategy and strategic roadmap
• Evaluate fraud marketplace innovation, insights from data & analytics, industry forums, and business partners to identify and drive new ideas on improving customer experience, operational efficiency & readiness, and reducing fraud risk
• Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in strategic fraud capabilities
• Participate in cross-functional teams to solve complex, high impact business problems
• Ensure the execution and delivery of strategic initiatives is aligned to our Fraud Strategic Enablement product strategy
• Review and advise on proposed policy and process changes (in line with broader enterprise and channel governance processes)
• Support the management of the integrated scorecard to monitor performance and stability of the program and capabilities. Analyze performance to identify and address emerging trends
• Creates an inclusive and healthy working environment, ensuring engagements on strategic initiatives is robust, active, and relevant
• Leads fraud risk and impact assessment of new products, initiatives, and functionality
• Design end-to-end fraud defense/controls for new consumer and small business banking products
• Act as the Fraud Risk Champion and approve fraud controls for major new initiatives and processes.

Requirements

• BS/BA
• Proven track record of being able to drive projects from idea to execution
• Strong strategic thinking and problem-solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address)
• Ability to work across organizational lines to drive results
• Ability to influence effectively at executive levels
• Developing policy and/or technology requirements for initiatives
• Strong PowerPoint and Excel
• Excellent communication skills

Nice-to-haves

• Fraud, or other related risk fields experience
• Leading strategy or initiative development in a digital context (product development, etc.) experience
• Strategy development or consulting experience
• Financial/Banking experience

Benefits

• Industry-leading benefits
• Access to paid time off
• Resources and support for employees to make a genuine impact
• Competitive benefits to support physical, emotional, and financial well-being