Bank of America - Belfast, ME
posted 2 months ago
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational databases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies. The Client Protection data analyst will provide analytical and data support for Consumer fraud and non-fraud products supporting Adhoc report and analytical requests to support fraud and claims LOBs. The candidate will coordinate the production of performance reports and updates for key stakeholders in strategy, claims, finance, and product. The candidate will utilize established databases to provide performance insights to key stakeholders. The candidate will be tasked with analyzing and completing Adhoc reports that will provide insights into performance, risk, client impacts, recoveries, and potential gaps.