Consumer Product Strategy Analyst III - Digital Fraud Strategies Analyst

$79,700 - $118,900/Yr

Bank of America - Chicago, IL

Full-time - Mid Level

Chicago, IL

Credit Intermediation and Related Activities

About the position

The Consumer Product Strategy Analyst III - Digital Fraud Strategies Analyst at Bank of America is responsible for performing complex analysis and modeling to minimize loss exposure and enhance customer experience. This role involves utilizing various analytical tools to assess fraud risks and develop mitigation strategies, while also supporting the business in achieving desired outcomes through data-driven insights.

Responsibilities

• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
• Leads coordination of the production of product performance reports and updates for senior management
• Develops complex program models to extract data and uses multiple databases to acquire statistical and financial data
• Supports biometrics capability enhancements and strategy design
• Builds and develops logic for strategy
• Utilizes portfolio trends to propose strategy and policy changes within segmentation structure to produce optimal results
• Participates in the rollout of leading-edge machine learning technology
• Excels at risk/reward trade off
• Provides fraud requirements, testing, and development of strategies

Requirements

• 3+ years of fraud experience and/or 2+ years of analytical experience (Payment card /Retail Bank background preferred)
• Proficient in SAS/SQL and Excel
• Strong quantitative, critical thinking, and analytical skills
• Ability to communicate and interact with a high degree of professionalism with executive level personnel across the business
• Ability to work independently as well as part of a virtual team
• Innovative mindset with the ability to challenge the status quo
• Ability to proactively identify, analyze, and improve upon existing processes for optimization and to meet deadlines

Nice-to-haves

• Bachelors degree in a quantitative discipline such as mathematics, statistics, operations research, finance, or business
• Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes
• Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.)
• Proven strong analytical and communication skills

Benefits

• Industry-leading benefits
• Access to paid time off
• Resources and support for employees
• Discretionary incentive eligibility based on performance