Consumer Product Strategy Analyst III - Fraud Payment Card Strategies

Bank of America - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

Credit Intermediation and Related Activities

About the position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational databases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

Responsibilities

• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
• Leads coordination of the production of product performance reports and updates for senior management

Requirements

• Risk analysis, strategy development, or related experience
• Basic understanding of 1st and 3rd party fraud, scams and/or mules
• SQL/SAS Coding knowledge and/or experience
• Ability to build and maintain relationships with line of business leaders and multiple stakeholders throughout the organization
• Strong written and oral communication skills
• Ability to manage multiple projects in a complex and rapidly-changing environment
• Ability to work independently as well as part of a team
• Excellent time management skills
• Intellectually curious and willing to dive into complete issues/problems and solve

Nice-to-haves

• 3+ years of risk analysis, strategy development, or related experience
• 3+ years of SQL/SAS Coding experience
• 2+ years of fraud/fraud detection experience and/or 2+ years of analytical/financial experience (Payment card/Retail Bank Finance background preferred)
• Proven track record of building and deploying Fraud process and control changes
• Advanced Excel capability
• Bachelor's degree, ideally in a quantitative discipline such as mathematics, statistics, economics, business, engineering, finance or operations research
• Experience with Python and usage of more advanced analytical, visualization and data extraction tools (H2O, HUE, Pig, Spark, Hive, Tableau) is strongly preferred.

Benefits

• Competitive benefits to support physical, emotional, and financial well-being