Consumer Product Strategy Analyst III - Specialty Fraud Strategy Analysis & Reporting

$79,700 - $118,900/Yr

Bank of America - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

10,001+ employees

Credit Intermediation and Related Activities

About the position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational databases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

Responsibilities

• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
• Leads coordination of the production of product performance reports and updates for senior management
• Supports fraud detection and prevention strategies in the Specialty Fraud team
• Autonomously discovers dynamic fraud tactics, operational vulnerabilities, and strategic enhancement opportunities to mitigate fraud potential through data-driven analysis
• Collaborates across a broad stakeholder community including Product, Sales, Credit, Operations, and other risk-based functions
• Understands, documents, and visualizes complex processes including loan originations, servicing, and transactional money movement.

Requirements

• 3+ years of fraud experience and/or 3+ years of analytical experience (Mortgage/HELOC / CVL background preferred)
• 5+ years of SQL and/or SAS experience
• 5+ years of ETL experience
• Strong analytical and critical thinking skills
• Ability to communicate and interact with a high degree of professionalism with business partners across the business
• Ability to work independently as well as part of a virtual team
• Innovative mindset with the ability to challenge the status quo
• Ability to proactively identify, analyze, and improve upon existing processes for optimization and to meet deadlines
• Proven strong analytical and communication skills
• Experience interpreting data and tailoring views to different audiences

Nice-to-haves

• Bachelor's degree in a quantitative discipline such as technology, finance, or business
• Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes
• 3+ years of Tableau experience
• Experience with underwriting practices for consumer and small business products

Benefits

• Competitive benefits to support physical, emotional, and financial well-being
• Opportunities to learn and grow
• Flexible working arrangements