Consumer Product Strategy Mgr I-Client Protection Wealth Credit Card

$109,000 - $153,200/Yr

Bank of America - Kennesaw, GA

Full-time - Mid Level

Kennesaw, GA

Credit Intermediation and Related Activities

About the position

The Consumer Product Strategy Manager I for Client Protection Wealth Credit Card at Bank of America is responsible for leading a team that performs strategic analysis to enhance portfolio risk management, profitability, and operational performance. This role involves determining strategic priorities, identifying trends, and leveraging data analytics to solve complex problems while coaching and developing team members. The position focuses on improving risk management strategies related to credit card transactions and fraud prevention, ensuring effective communication of findings to senior management.

Responsibilities

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance.
• Supports department-wide strategies and portfolio trend analysis, forecasting, and risk/control performance.
• Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit.
• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management.
• Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work.
• Maintains strategic relationships with peers and counterparts across product, technology, and business control functions.
• Responsible for fraud strategy risk management of several credit card authorization channels, trend identification and development of segmentation to responsibly manage fraud risk.
• Ensures effective governance and cadence on progress reviews, communication, stakeholder updates as well as enhances clarity for the wider team and work streams on backward / forward linkages across business processes.
• Safeguards risk mitigation and sufficiency of controls to protect key business outcomes and guarantees seamless hand off to operations team for new processes.
• Role integrates knowledge of end-to-end business process into program planning and decisioning processes.

Requirements

• Strong technical ability with SAS and SQL.
• Strong strategic thinking skills with a track record of being able to break complex problems down and develop a clear strategy / action plan.
• Experience conducting portfolio analysis and segmentation development.
• Strong technical acumen to understand data and process flows, especially as it relates to direct decision engine management.
• Ability to work across functional lines and organizational levels to drive results.
• Exceptional communication and influence skills - Will be responsible for working both 'in the details' and also be able to articulate the 'executive-level' summary.

Nice-to-haves

• Experience in Tableau
• Prior experience leading a team of technical analysts
• Strong proficiency with Microsoft Excel, PowerPoint, etc.
• Prior experience in retail banking or transactional analysis and strategy
• Prior experience leading fraud or risk management strategy implementation teams.

Benefits

• Industry-leading benefits
• Access to paid time off
• Resources and support for employees to make a genuine impact
• Competitive benefits to support physical, emotional, and financial well-being.