Consumer Product Strategy Mgr I-Client Protection Wealth Credit Card

$109,000 - $153,200/Yr

Merrill Corporation - Boston, MA

Full-time - Mid Level

Boston, MA

Primary Metal Manufacturing

About the position

This position at Bank of America is responsible for leading a team of analysts focused on strategic analysis to enhance portfolio risk management, profitability, and operational performance within consumer products, particularly in the payment cards sector. The role emphasizes data-driven decision-making, coaching team members, and collaborating with various departments to drive performance improvements and manage fraud risk effectively.

Responsibilities

• Perform complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance.
• Support department-wide strategies and portfolio trend analysis, forecasting, and risk/control performance.
• Lead innovation by identifying and championing large scale initiatives that improve risk management, profitability, and control oversight of risks for the business unit.
• Identify business trends based on economic and portfolio conditions and communicate findings to senior management.
• Coach employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work.
• Maintain strategic relationships with peers and counterparts across product, technology, and business control functions.
• Responsible for fraud strategy risk management of several credit card authorization channels, trend identification, and development of segmentation to manage fraud risk responsibly.
• Ensure effective governance and cadence on progress reviews, communication, stakeholder updates, and enhance clarity for the wider team and work streams on backward/forward linkages across business processes.
• Safeguard risk mitigation and sufficiency of controls to protect key business outcomes and guarantee seamless handoff to operations team for new processes.

Requirements

• Strong technical ability with SAS and SQL.
• Strong strategic thinking skills with a track record of breaking complex problems down and developing a clear strategy/action plan.
• Experience conducting portfolio analysis and segmentation development.
• Strong technical acumen to understand data and process flows, especially as it relates to direct decision engine management.
• Ability to work across functional lines and organizational levels to drive results.
• Exceptional communication and influence skills.

Nice-to-haves

• Experience in Tableau.
• Prior experience leading a team of technical analysts.
• Strong proficiency with Microsoft Excel, PowerPoint, etc.
• Prior experience in retail banking or transactional analysis and strategy.
• Prior experience leading fraud or risk management strategy implementation teams.

Benefits

• Industry-leading benefits
• Access to paid time off
• Resources and support for employees
• Annual discretionary award based on performance
• Discretionary incentive eligibility