Bank of America - Phoenix, AZ

posted about 1 month ago

Full-time - Mid Level
Phoenix, AZ
Credit Intermediation and Related Activities

About the position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. This job is responsible for leading a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching employees, and partnering across technology, product, and risk leadership to drive performance. We are looking for an innovative, strategic thought leader to drive design, modernization, and execution of our Digital Account Opening framework and strategy. In this role, you will capitalize on your strategic thinking, digital process design experience, and fraud risk expertise to assess risk and design controls for new account opening processes across channels and products. This will require you to be both a creative and strategic problem solver as well as an effective influencer at senior levels of the company. This is a key strategic role and will be at the heart of the company's fraud and digital transformation.

Responsibilities

  • Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance
  • Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit
  • Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
  • Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work
  • Design & execution of end-to-end Digital New Account Opening framework and capabilities roadmap
  • Develop compelling vision and data driven business cases for transformation initiatives
  • Lead efforts to prioritize investments in digital ID verification capabilities for new applications
  • Partner across organizational lines, build and maintain a coalition of executive leaders and process owners, to develop and drive the digital account opening agenda
  • Facilitate regular routines for stakeholders and senior executives
  • Drive Digital New Account Opening strategy requirements and review/approve proposed policy and process changes
  • Stay current on industry trends and new, emerging technology to support seamless new account opening, with stronger controls.

Requirements

  • Design & execution of end-to-end Digital New Account Opening framework and capabilities roadmap
  • Develop compelling vision and data driven business cases for transformation initiatives
  • Prior experience in leading policy, strategy, analytics or initiative development in a digital new account opening context
  • Proven track record of being able to drive projects from idea to execution in digital fraud space
  • Strong strategic thinking and problem solving skills
  • Ability to work across organizational lines to drive results
  • Ability to influence effectively at executive levels

Nice-to-haves

  • Experience in fraud management
  • Strong analytical skills
  • Experience in business process analysis
  • Leadership development experience

Benefits

  • Industry-leading benefits
  • Access to paid time off
  • Resources and support for employees
  • Discretionary incentive eligible
  • Annual discretionary award based on performance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service