Bank of America - Kennesaw, GA

posted about 1 month ago

Full-time - Mid Level
Kennesaw, GA
Credit Intermediation and Related Activities

About the position

The Consumer Products Strategy Manager II at Bank of America is responsible for leading a team that develops strategies and drives analytics to understand portfolio risk, increase profitability, and optimize operational performance. This role involves setting strategic priorities, identifying trends, and maximizing risk versus return for the business unit, particularly within the Fraud Prevention and Detection organization. The manager will utilize data and analytics to solve complex problems, coach employees, and collaborate across various departments to enhance performance and customer experience.

Responsibilities

  • Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance.
  • Leads innovation by identifying and championing large scale initiatives that improve risk management, profitability, and control oversight of risks for the business unit.
  • Identifies business trends based on economic and portfolio conditions and communicates findings to senior management.
  • Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work.
  • Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions.

Requirements

  • 3+ years of experience in Authentication, Fraud, or other related risk fields
  • B.A./B.S in Computer Science, Data Science, Statistics or related field or equivalent work experience
  • Proficient in SAS/SQL or other programming languages
  • Intermediate Excel and PowerPoint capability
  • Excellent communication and presentation skills
  • Experience developing and executing business strategy & roadmap planning
  • Expertise in building and managing stakeholder relationships and presenting to senior leaders
  • Ability to identify organizational and process gaps and influence strategic change
  • Strong strategic thinking skills with a track record of breaking complex problems down and developing a clear strategy/action plan
  • Exceptional program/project management and organizational skills
  • Ability to work across functional lines and organizational levels to drive results
  • Exceptional communication and influence skills.

Nice-to-haves

  • Prior Program Management Experience / PMP Certified
  • Experience in Six Sigma, Lean, Agile, JIRA
  • Prior experience in Authentication, Fraud, or other related risk fields
  • Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)
  • Experience managing relationships and projects with external vendor partners.

Benefits

  • Industry-leading benefits
  • Access to paid time off
  • Resources and support for employees to make a genuine impact
  • Discretionary incentive eligibility based on performance.
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