State Of Texas - Austin, TX
posted 3 months ago
The Consumer Protection (CP) Section Multi-Program Specialist is a critical role within the Consumer Protection Manager's team, responsible for providing highly complex consultative services and technical assistance in the administration, planning, development, and implementation of various CP Section Programs. The primary programs under this role include Auctioneers (AUC), Licensed Breeders (BRE), Professional Employer Organizations (PEO), and Service Contract Providers (SCP). The specialist will engage with program staff, agency personnel, advisory boards, governmental agencies, and the general public to offer insights and assistance on all aspects of the B&CS Section Programs. Key responsibilities include inputting data into online databases, analyzing program data, interpreting statutes, rules, and regulations, and preparing administrative and technical materials. The role also involves conducting research, public outreach, and training, while collaborating with Department staff to meet section objectives. The CP Multi-Program Specialist operates under limited supervision, exercising moderate latitude for initiative and independent judgment, with some travel required for program-related activities. Essential duties encompass a wide range of technical, training, research, planning, policy, program assessment, and administrative activities related to the Consumer Protection Programs. The specialist will coordinate with program staff for planning, development, implementation, analysis, and documentation of the CP Section Programs. They will analyze operations, report findings, and work with the public and licensees to identify trends and resolve technical and operational issues. The role also includes serving as a liaison to various stakeholders, preparing and conducting seminars, monitoring compliance with licensing requirements, and performing audits related to assigned programs. The specialist will also be responsible for developing presentations, assisting in policy development, and providing guidance on new rules and procedures.