Consumer Research Analyst, Growth Insights

Comcast - Philadelphia, PA

Full-time - Entry Level

Philadelphia, PA

11-50 employees

Broadcasting and Content Providers

About the position

The Consumer Research Analyst, Growth Insights at Comcast is responsible for supporting the Consumer Research & Insights (CR&I) organization by analyzing data and providing actionable insights to stakeholders in growth and competitive teams. This role involves collaborating with cross-functional partners, managing research projects, and synthesizing findings to inform business strategies in a fast-paced telecommunications environment.

Responsibilities

• Work with Senior Manager, Growth Insights to prioritize tasks and responsibilities.
• Actively participate in meetings with Consumer Research & Insights colleagues and Growth stakeholders to understand key business questions and consumer research needs.
• Assist in execution of both qualitative and quantitative research projects, supporting growth and competitive partners across all areas of the business (Internet, Mobile, Entertainment, Home).
• Synthesize data and draft research results, key takeaways, and actionable insights through compelling storytelling (written and verbal).
• Assist in managing external vendors through all phases of research projects.
• Stay current on industry trends, and seek new ways to utilize research to support company initiatives.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance, with the ability to work nights, weekends, and overtime as necessary.

Requirements

• 1-3 years of relevant work experience in exploratory, quantitative, and qualitative research.
• Strong analytical, strategic thinking, and problem-solving skills.
• Capability to synthesize data from multiple sources.
• Strong sense of urgency to deliver answers and consolidated points of view.
• Experience in (or an interest in learning about) the telecommunications industry.
• Exceptional interpersonal and communication skills.
• Proficiency in Office suite.
• Working knowledge of at least one statistical software package (SPSS, SAS, R).

Nice-to-haves

• Working knowledge of at least one survey tool (i.e. Qualtrics, Decipher, etc.).
• Applied experience with longitudinal, multi-wave research.
• Bilingual Fluent (Spanish).

Benefits

• Comprehensive health insurance coverage.
• 401k retirement savings plan.
• Paid time off and holidays.
• Tuition reimbursement for further education.
• Professional development opportunities.