Contact Center Customer Experience Manager
Homesafe Alliance•Saint Paul, MN
493d•Remote
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About The Position
The Contact Center Customer Experience Manager at HomeSafe Alliance is responsible for overseeing customer relationship management within the contact center. This role involves leading a team of customer support supervisors and specialists to ensure exceptional service and address escalated customer service issues related to military household goods relocations. The manager will collaborate with various teams to enhance customer service procedures and maintain a high standard of customer satisfaction throughout the relocation process.
