Contact Center Representative I
Apple Bank For Savings•Garden City, NY
449d•$40,000 - $55,000
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About The Position
The Contact Center Representative I is responsible for providing friendly and efficient service to Apple Bank clients, both internal and external. This role focuses on resolving customer issues in a timely manner while adhering to contact center procedures and department guidelines. The representative promotes bank products and services to meet customer financial needs and follows call quality metrics to ensure high standards in customer interactions.
