Contact Center Representative
Preferred Mutual Insurance Company•New Berlin, NY
481d•$35,360 - $45,760
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About The Position
The Call Center Representative will provide exceptional service to internal and external customers by processing transactions and delivering services for high-touch and high-volume interactions within the Business Services Unit. This role involves handling various call queues, with a focus on billing and agent calls, while adhering to established procedures and continuously improving service delivery.
