The College Board - Oklahoma City, OK

posted 4 months ago

Full-time - Mid Level
Remote - Oklahoma City, OK
Educational Services

About the position

As the Content Business Systems Analyst / Project Manager for AP Classroom at College Board, you will play a pivotal role in planning, coordinating, and analyzing the content management needs for all new and existing courses and their content-driven features. The AP (Advanced Placement) Program provides students with the opportunity to engage in college-level work while still in high school, and AP Classroom serves as a vital support platform for both teachers and students. This role is essential in ensuring that the instructional and assessment content within AP Classroom is highly valued and trusted by educators and learners alike. In this position, you will be responsible for driving project management efforts, supporting scope analysis for new course launches, course revisions, and annual content updates. You will collaborate closely with Product Owners and internal stakeholders to plan and prioritize the course roadmap, manage scrum ceremonies for content teams, and create project dashboards to communicate status and progress effectively. Your analytical skills will be crucial as you support troubleshooting content and metadata ingestion issues, gather and analyze data for existing and new courses, and contribute to process improvements in content management. Additionally, you will engage in business analysis by writing clear business requirements and supporting user acceptance testing. Your role will require a detail-oriented and analytical mindset, as you will be digging into large data sets and managing multiple moving pieces. You will also need strong Excel skills and familiarity with content and data interchange formats to succeed in this position. Overall, this role is designed for a self-starter who thrives in a collaborative environment and is eager to contribute to the mission of connecting students to college success and opportunity.

Responsibilities

  • Drive project management and support scope analysis for new course launches, course revisions, and annual course content updates.
  • Collaborate with Product Owners and internal stakeholders on course roadmap planning and prioritization.
  • Manage content-team scrum ceremonies to support assessment and instructional course content updates.
  • Create project dashboards and visualizations to convey status, progress, and issues to internal content stakeholders and highlight critical paths and project plan dependencies.
  • Support troubleshooting content and metadata ingestion issues.
  • Gather and analyze data for existing and new courses on AP Classroom, including analyzing question metadata gaps or inconsistencies.
  • Create user-friendly Excel/Google Sheets reports to support metadata configuration and publishing needs, leveraging functionalities to minimize manual efforts and errors.
  • Contribute to content management process improvements, identifying more efficient ways to manage content from creation through availability to end users in AP Classroom.
  • Write clear and well-structured business requirements, stories, and supporting documents.
  • Support Product Owners with user acceptance testing.
  • Research content management enhancements and support for new resource types.

Requirements

  • 5+ years of experience as a Business Analyst, including strong experience working with development teams in an Agile SDLC environment.
  • Project Management experience preferred with the ability to create dashboards and project plans to keep projects on track.
  • Detail-oriented and highly analytical nature with a knack for digging into large data sets and managing a multitude of moving pieces.
  • Strong Excel skills including experience with conditional formatting and reference functions (e.g., VLOOKUP, IF statements, Index match, etc.) and familiarity with generating SQL queries.
  • Knowledge of common content and data interchange formats and standards (e.g., QTI, XML, JSON, MathML, LaTeX, etc.) and experience debugging issues.
  • Experience managing delivery, QA, and integration of content assets on digital platforms is a plus.
  • Excellent verbal and written communication skills, including experience effectively interfacing with internal stakeholders and developers.
  • Authorization to work in the United States.

Nice-to-haves

  • Experience with Agile project management tools and methodologies.
  • Familiarity with educational content management systems and digital learning platforms.
  • Experience in the education sector, particularly with AP programs or similar initiatives.

Benefits

  • Health insurance coverage
  • Dental insurance coverage
  • Vision insurance coverage
  • Generous paid time off
  • Paid parental leave
  • Fertility benefits
  • Pet insurance
  • Tuition assistance
  • Retirement benefits
  • Annual bonuses and salary growth opportunities
  • Merit raises and promotions based on increased scope of responsibility
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