The College Board - Pierre, SD

posted 4 months ago

Full-time - Mid Level
Remote - Pierre, SD
Educational Services

About the position

As the Content Business Systems Analyst / Project Manager for AP Classroom at College Board, you will play a pivotal role in planning, coordinating, and analyzing the content management needs for all new and existing courses and their content-driven features. The AP (Advanced Placement) Program provides students the opportunity to engage in college-level work while still in high school, and AP Classroom serves as a vital support platform for both teachers and students. Since its launch in 2019, AP Classroom has become the most popular Learning Management System (LMS) in U.S. high schools, serving over 185,000 teachers and 3.4 million students across more than 17,000 schools. The platform facilitates approximately 700,000 visits daily during the academic year, offering a growing number of courses and a vast question bank, which has generated significant insights into student learning behaviors. In this role, you will be responsible for driving project management efforts, supporting scope analysis for new course launches, course revisions, and annual content updates. You will collaborate closely with Product Owners and internal stakeholders to plan and prioritize the course roadmap, manage scrum ceremonies for content updates, and create project dashboards to communicate status and progress to stakeholders. Additionally, you will support troubleshooting efforts related to content and metadata ingestion, analyze data for existing and new courses, and contribute to process improvements in content management. Your analytical skills will be essential as you write clear business requirements and support user acceptance testing. You will also research enhancements for content management and support the integration of new resource types. This position requires a self-starter who can thrive in a collaborative environment and effectively manage multiple projects simultaneously, ensuring that the instructional and assessment content within AP Classroom remains reliable and valuable to teachers and students alike.

Responsibilities

  • Drive project management and support scope analysis for new course launches, course revisions, and annual course content updates.
  • Collaborate with Product Owners and internal stakeholders on course roadmap planning and prioritization.
  • Manage content-team scrum ceremonies to support assessment and instructional course content updates.
  • Create project dashboards and visualizations to convey status, progress, and issues to internal content stakeholders and highlight critical paths and project plan dependencies.
  • Support troubleshooting content and metadata ingestion issues.
  • Gather and analyze data for existing and new courses on AP Classroom, including analyzing question metadata gaps or inconsistencies.
  • Create user-friendly Excel/Google Sheets reports to support metadata configuration and publishing needs, leveraging functionalities to minimize manual efforts and errors.
  • Contribute to content management process improvements, identifying more efficient ways to manage content from creation through availability to end users in AP Classroom.
  • Write clear and well-structured business requirements, stories, and supporting documents.
  • Support Product Owners with user acceptance testing.
  • Research content management enhancements and support for new resource types.

Requirements

  • 5+ years of experience as a Business Analyst, including strong experience working with development teams in an Agile SDLC environment.
  • Project Management experience preferred with the ability to create dashboards and project plans to keep projects on track.
  • Detail-oriented and highly analytical nature with a knack for digging into large data sets and managing a multitude of moving pieces.
  • Strong Excel skills including experience with conditional formatting and reference functions (e.g., VLOOKUP, IF statements, Index match, etc.) and familiarity with generating SQL queries.
  • Knowledge of content and data interchange formats and standards (e.g., QTI, XML, JSON, MathML, LaTeX, etc.) and experience debugging issues.
  • Experience managing delivery, QA, and integration of content assets on digital platforms is a plus.
  • Excellent verbal and written communication skills, including experience effectively interfacing with internal stakeholders and developers.
  • Authorization to work in the United States.

Nice-to-haves

  • Experience with Agile project management tools and methodologies.
  • Familiarity with educational content management systems and digital learning environments.
  • Experience in the education sector, particularly with AP programs or similar initiatives.

Benefits

  • Health insurance coverage
  • Dental insurance coverage
  • Vision insurance coverage
  • Generous paid time off
  • Paid parental leave
  • Fertility benefits
  • Pet insurance
  • Tuition assistance
  • Retirement benefits
  • Annual bonuses and salary growth opportunities
  • Merit raises and promotions based on increased scope of responsibility
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