The College Board - Boise, ID

posted 4 months ago

Full-time - Mid Level
Remote - Boise, ID
Educational Services

About the position

As the Content Business Systems Analyst / Project Manager for AP Classroom at College Board, you will play a pivotal role in planning, coordinating, and analyzing the content management needs for all new and existing courses and their content-driven features. The AP Classroom platform is highly valued by teachers and students, providing essential instructional and assessment content. Your role will involve collaborating with product owners, digital content production leads, and instructional and assessment content teams to coordinate Agile product development and release planning throughout the product lifecycle, from inception through launch and ongoing production support. You will be expected to manage project scope analysis, schedules, and dependencies across teams, ensuring that projects are executed efficiently and effectively. In this position, you will drive project management efforts, supporting scope analysis for new course launches, course revisions, and annual course content updates. You will collaborate with Product Owners and internal stakeholders on course roadmap planning and prioritization, manage content-team scrum ceremonies, and create project dashboards and visualizations to convey project status, progress, and issues to internal content stakeholders. Additionally, you will support troubleshooting content and metadata ingestion issues, gather and analyze data for existing and new courses, and contribute to content management process improvements. Your analytical skills will be crucial as you write clear business requirements, support user acceptance testing, and research content management enhancements. This role requires a self-starter who can swiftly put plans into action and thrive without needing detailed scripts. You will actively support the platform's content data analysis and configuration efforts, ensuring that the content management processes are efficient and effective, ultimately contributing to the success of the AP Classroom platform and its users.

Responsibilities

  • Drive project management and support scope analysis for new course launches, course revisions, and annual course content updates
  • Collaborate with Product Owners and internal stakeholders on course roadmap planning and prioritization
  • Manage content-team scrum ceremonies to support assessment and instructional course content updates
  • Create project dashboards and visualizations to convey status, progress, and issues to internal content stakeholders
  • Support troubleshooting content and metadata ingestion issues
  • Gather and analyze data for existing and new courses on AP Classroom
  • Create user-friendly Excel/Google Sheets reports to support metadata configuration and publishing needs
  • Contribute to content management process improvements
  • Write clear and well-structured business requirements, stories, and supporting documents
  • Support Product Owners with user acceptance testing
  • Research content management enhancements and support for new resource types

Requirements

  • 5+ years of experience as a Business Analyst including strong experience working with development teams in an Agile SDLC environment
  • Project Management experience preferred with the ability to create dashboards and project plans to keep projects on track
  • Detail-oriented and highly analytical nature with a focus on digging into large data sets and managing a multitude of moving pieces
  • Strong Excel skills including experience with conditional formatting and reference functions (e.g., VLOOKUP, IF statements, Index match, etc.) and familiarity with generating SQL queries
  • Knowledge of content and data interchange formats and standards (e.g., QTI, XML, JSON, MathML, LaTeX, etc.) and experience debugging issues
  • Experience managing delivery, QA, and integration of content assets on digital platform(s) is a plus
  • Excellent verbal and written communication skills including experience effectively interfacing with internal stakeholders, as well as developers
  • Authorization to work in the United States

Nice-to-haves

  • Experience with Agile methodologies
  • Familiarity with educational content management systems
  • Experience in the education sector or with educational technology

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Generous paid time off
  • Paid parental leave
  • Fertility benefits
  • Pet insurance
  • Tuition assistance
  • Retirement benefits
  • Annual bonuses
  • Salary growth opportunities
  • Merit raises and promotions based on increased scope of responsibility
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