Content Designer - Accounts

$115,000 - $229,500/Yr

Tiktok - San Jose, CA

Full-time - Mid Level

San Jose, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Content Designer role at TikTok focuses on creating intuitive and engaging user experiences through clear and expressive writing. This position involves collaborating with various teams to develop content strategies, manage multiple projects, and ensure consistency across the product. The ideal candidate will advocate for users, utilizing design thinking and data to enhance product features and improve user experiences.

Responsibilities

• Create content strategies to write, proofread, and edit high-quality UI text for product navigation.
• Lead content audits to identify opportunities and drive consistency across the product.
• Contribute to content standards and champion best practices.
• Manage and prioritize projects with multiple stakeholders across different time zones.
• Critique the visual style, interface, and interaction flow of applications and experiences.
• Collaborate with stakeholders to define a cohesive narrative across the product.
• Synthesize feedback to improve content clarity and quality.
• Work closely with the Localization team to review and edit English translations.

Requirements

• At least 2+ years of experience writing UI/UX text as a Content Designer, UX Writer, Product Writer, or similar role.
• Strong writing and communication skills to articulate content design decisions.
• A writing portfolio that includes user interface copy, microcopy, and style guides.
• Self-starter capable of managing multiple projects in a fast-paced environment.
• Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent experience.

Nice-to-haves

• Experience working on a global product with international partners.
• Collaboration experience with Product Management, Design, User Research, Marketing, Engineering, Legal, and Localization teams.
• Familiarity with Figma and Asana.
• Experience in both B2B and B2C product areas.
• Interest in social app products and user behavior trends.

Benefits

• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid Personal Time Off (PPTO)
• Paid sick days
• Paid Parental leave
• Mental and emotional health benefits through EAP
• Gym and cellphone service reimbursements