Content Designer - PGC

$109,000 - $218,700/Yr

Tiktok - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The TikTok Content Design & Product Writing team is seeking a User Experience (UX) Content Designer to enhance the usability of TikTok's products for a diverse global audience. This role involves collaborating with various teams to create clear and engaging content that transforms product features into intuitive experiences. The UX Content Designer will advocate for users by employing design thinking and data-driven insights to refine product offerings and improve user experiences.

Responsibilities

• Create content strategies to write, proofread, and edit high-quality UI text for product navigation.
• Lead content audits to identify opportunities and ensure consistency across the product.
• Contribute to content standards and champion best practices.
• Manage and prioritize projects with multiple stakeholders across different time zones.
• Balance business requirements and customer needs in feature development.
• Critique visual style, interface, and interaction flow of applications.
• Collaborate with stakeholders to define a cohesive narrative across the product.
• Synthesize feedback to improve content clarity and quality.
• Work closely with the Localization team to review and edit translations.
• Complete high-quality work in a fast-paced environment.

Requirements

• At least 2+ years of experience in writing UI/UX text as a Content Designer, UX Writer, or similar role.
• Strong writing and communication skills to articulate content design rationale.
• A writing portfolio that includes user interface copy, microcopy, and style guides.
• Self-starter capable of managing multiple projects in a dynamic environment.
• Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent experience.

Nice-to-haves

• Experience working on a global product with international partners.
• Experience collaborating with Product Management, Design, User Research, Marketing, Engineering, and Localization teams.
• Familiarity with Figma and Asana.
• Experience in both B2B and B2C product areas.
• Strong interest in social app products and user behavior trends.

Benefits

• 100% premium coverage for employee medical insurance, approximately 75% for dependents.
• Health Savings Account (HSA) with company match.
• Dental and Vision insurance.
• Short/Long term Disability insurance.
• Basic Life, Voluntary Life, and AD&D insurance plans.
• Flexible Spending Account (FSA) options.
• 10 paid holidays and 17 days of Paid Personal Time Off (PPTO).
• 10 paid sick days per year.
• 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through EAP and Lyra.
• 401K company match.
• Gym and cellphone service reimbursements.