Meta - Menlo Park, CA

posted 3 months ago

Full-time
Menlo Park, CA
Web Search Portals, Libraries, Archives, and Other Information Services

About the position

Content designers at Meta craft simple, straightforward and human experiences. Approaching design through the lens of language, we leverage our expertise in user experience design, design thinking, and product strategy. As a Content Designer, you will be expected to design and deliver product flows, new features, in-product language, content frameworks, navigation, product naming, and more, for platforms including mobile, desktop, AR/VR, hardware, and voice. The Meta Content Design team is one of the largest and most established in the world, and includes people at various stages in their careers and from a range of backgrounds. In this role, you will design, write, edit, and test clear, compelling in-product language to help users and teams meet their goals. This includes product flows, interface language, educational materials, product names, navigational nomenclature, terminology, taxonomies, and other content across Meta products and experiences. You will apply systems thinking to the product, whether it's defining extensible design system guidance, conducting audits of existing experiences, or creating information architecture. You will also need to use your familiarity with how code works in software. This may involve updating language in code with internal tools, reviewing code to ensure the in-product language is as intended, or creating the logic to personalize the experience for a user. Collaboration is key; you will give and solicit feedback from your UX design peers in service of building the best products. Additionally, you will create high-fidelity design mocks using existing components in Figma and use them to present design solutions. Daily collaboration with peers in every discipline, including engineering, design, research, marketing, and data science, will be essential to take products from conception to launch. You will partner with our internationalization team to ensure product experiences are of the highest quality in every language. Demonstrating sound judgment and influencing product decisions, team direction, and strategy will be part of your responsibilities, including identifying potential risks for users or the company and aligning stakeholders around significant decisions by illustrating product tradeoffs. You will independently and proactively identify and work on projects that span multiple teams, which may involve facilitating or co-facilitating design sprints and workshops to kick off these projects. Building an internal community, providing mentorship, and developing the skills of other content designers will also be part of your role.

Responsibilities

  • Design, write, edit and test clear, compelling in-product language to help users and teams meet their goals.
  • Apply systems thinking to the product, defining extensible design system guidance, conducting audits of existing experiences, or creating information architecture.
  • Utilize familiarity with code to update language in code with internal tools, review code for in-product language accuracy, or create logic for personalized user experiences.
  • Give and solicit feedback from UX design peers to build the best products.
  • Create high-fidelity design mocks using existing components in Figma and present design solutions.
  • Collaborate daily with peers in engineering, design, research, marketing, and data science to take products from conception to launch.
  • Partner with the internationalization team to ensure high-quality product experiences in every language.
  • Demonstrate sound judgment and influence product decisions, team direction, and strategy.
  • Independently identify and work on projects that span multiple teams, facilitating design sprints and workshops as needed.
  • Build internal community, provide mentorship, and develop skills of other content designers.

Requirements

  • 7+ years' experience in UX writing.
  • Examples of finished wireframes or design mocks authored using design tools that have driven decision-making within a team.
  • Experience with simplifying and persuasively communicating complex ideas to broad audiences.
  • Familiarity with tools for managing and updating content at scale.
  • Examples of work in design systems and systems thinking.
  • Demonstrated experience leading projects with minimal direction and handling a large degree of ambiguity.
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