Scale Ai - San Francisco, CA
posted 6 days ago
Full-time - Mid Level
San Francisco, CA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
About the position
The Content Designer at Scale AI will play a crucial role in enhancing the contributor experience on the platform. This position involves creating clear and engaging communications for contributors, collaborating with cross-functional teams, and ensuring consistent messaging throughout the contributor journey. The ideal candidate will have a strong background in writing and user experience, contributing to the development of content guidelines and processes.
Responsibilities
- Draft all manner of communications that Scale sends to contributors
- Partner with product teams early in development cycles to shape UX/UI copy and contributor communications strategy
- Write as needed for other functions, from product and growth marketing to community and knowledge base management
- Maintain consistent messaging across the contributor journey
- Develop content guidelines and templates
- Design and drive processes from start to finish
- Collaborate with a variety of cross-functional teams, including product, engineering, growth, support, legal, trust and safety, and pay
Requirements
- Writes copy that is clear, concise, and tone-appropriate, with flawless spelling and grammar
- Translates complex concepts into simple, accessible language
- Takes ownership, prioritizes, and executes in an extremely fast-paced and demanding environment
- Is driven by their empathy for the needs and motivations of our contributors
- Has worked directly with product and engineering teams
- Draws from a strong understanding of user experience principles and best practices
- Has a bachelor's degree and at least three years of professional writing experience
Benefits
- Comprehensive health, dental and vision coverage
- Retirement benefits
- Learning and development stipend
- Generous PTO
- Commuter stipend
