Content Designer

$132,000 - $158,400/Yr

Scale Ai - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Content Designer at Scale AI will play a crucial role in creating a consumer-grade experience for contributors on the platform. This position involves drafting communications, collaborating with product teams, and maintaining consistent messaging throughout the contributor journey. The ideal candidate will have a strong background in writing, user experience principles, and the ability to work in a fast-paced environment.

Responsibilities

• Draft all manner of communications that Scale sends to contributors
• Partner with product teams early in development cycles to shape UX/UI copy and contributor communications strategy
• Write as needed for other functions, from product and growth marketing to community and knowledge base management
• Maintain consistent messaging across the contributor journey
• Develop content guidelines and templates
• Design and drive processes from start to finish
• Collaborate with a variety of cross-functional teams, including product, engineering, growth, support, legal, trust and safety, and pay

Requirements

• Bachelor's degree
• At least three years of professional writing experience
• Strong understanding of user experience principles and best practices
• Ability to write clear, concise, and tone-appropriate copy
• Experience working directly with product and engineering teams
• Ability to translate complex concepts into simple, accessible language
• Strong prioritization and execution skills in a fast-paced environment
• Empathy for the needs and motivations of contributors

Nice-to-haves

• Experience in product marketing
• Training and development in UX
• Familiarity with AI marketing

Benefits

• Comprehensive health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Learning and development stipend
• Generous paid time off
• Potential commuter stipend