Unclassified - Washington, DC

posted 2 months ago

Full-time
Remote - Washington, DC

About the position

As a Content Moderator, you will play a crucial role in maintaining the integrity and reliability of information shared on our platform. Your primary responsibility will be to review user-generated content, ensuring that it adheres to our established guidelines. This position is essential in combating misinformation and fostering a trustworthy online news environment. You will be at the forefront of the global information and news industry, contributing to a significant cause that impacts users worldwide. In this role, you will be expected to resolve questions and service issues for customers via email, providing them with the necessary support and guidance. Regular meetings will be part of your routine, allowing you to stay updated on the latest developments and share insights with your team. Your keen eye for detail and strong sense of responsibility will be vital in ensuring that the content shared on our platform is accurate and reliable. We are looking for individuals who are enthusiastic about digital culture and social trends, as this understanding will enhance your ability to evaluate content effectively. You will work independently on your own device, requiring a stable internet connection to perform your duties efficiently. This fully remote position offers you the flexibility to work from anywhere while being part of a knowledgeable and friendly team that values continuous career growth.

Responsibilities

  • Reviewing user-generated content to ensure compliance with our guidelines
  • Resolving questions and service issues for customers via email
  • Attending regular meetings

Requirements

  • Availability to work 6-8 hours daily between 8 am - 4 pm CET and/or 10 am - 10 pm EST on your own device with a stable internet connection
  • Critical thinking and analytical skills
  • Emotional resilience and impartial judgment
  • Understanding of digital culture and social trends
  • Technical proficiency
  • Communication and interpersonal skills
  • Strong proficiency in English (C1)
  • Proven work experience or educational background in journalism, social sciences, or a related discipline is an advantage

Benefits

  • An opportunity to work on innovative projects for a socially responsible international company
  • Fully remote position
  • Continuous opportunities for career growth
  • Knowledgeable and friendly team
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