Content Moderator

$33,280 - $39,520/Yr

Accretive Technology Group - Liberty Lake, WA

Full-time - Entry Level

Liberty Lake, WA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Content Moderator role at Accretive Technology Group involves ensuring that user-generated content adheres to the company's Community Guidelines. This position is crucial for maintaining the integrity of the platform and contributes significantly to the company's compliance efforts. The ideal candidate will thrive in a fast-paced environment, demonstrating attention to detail and the ability to make quick decisions while working collaboratively within the Compliance Team.

Responsibilities

• Demonstrate fluency in company policies and procedures, code of conduct, and community guidelines
• Review live streams for content looking for sensitive activity that violates the terms and conditions of the platform
• Review submissions for appropriateness to company policies and procedures
• Make classification/reporting decisions per specific rules
• Demonstrate a keen attention to detail resulting in high-quality work product
• Follow instructions, apply guidelines, and work independently
• Manage time well to complete assigned projects, assist teammates, and meet strict deadlines
• Work within a team, communicating effectively with colleagues
• Attend regular team meetings and other relevant meetings
• Provide expert feedback to teammates, Manager, and others within the company

Requirements

• At least 6 months of experience in a moderator role with above-average KPIs is preferred
• Demonstrated ability to make quick decisions based on inputs available
• Prior job experience in a related field preferred
• Mature and professional demeanor while viewing and addressing a variety of content and user situations
• Logical problem-solving skills
• Strong personal resilience with the ability to operate in a pressured and fast-paced environment
• Demonstrated adaptability and a positive approach to challenges
• Superior written and verbal communication, customer service, and time management skills
• Excellent Computer skills and ability to navigate the internet
• Proficient in Microsoft Office (Outlook, Word, Excel & PowerPoint)
• Good self-motivation

Benefits

• Employer-paid Medical, Dental, and Vision benefits
• Life & Disability Insurance Coverage
• Health Care FSA
• Day Care FSA
• Gym/Wellness Reimbursement
• $175 transportation Reimbursement
• 401(k) with a 50% contribution match (no limit)
• Generous Vacation and PTO plan
• Paid Holidays
• Semi-Annual Profit Sharing