Content Operations Coordinator (Remote)

$50,000 - $65,000/Yr

Iuvo Bioscience - San Francisco, CA

Full-time - Entry Level

Remote - San Francisco, CA

51-100 employees

Professional, Scientific, and Technical Services

About the position

MyHealthTeam is seeking a Content Operations Coordinator to join our growing Content Operations Team. This role is an excellent opportunity to gain experience in many editorial and production functions, and it requires strong project management and organizational skills. Reporting to the Content Operations Manager, the Content Operations Coordinator provides operational and administrative support across the content operations, editorial, design, and video production departments, ensuring all of our digital content is produced and delivered in an efficient and timely manner. In this position, you will operate as the point of contact for freelancers and writing agencies in relation to onboarding documents, invoice processing, manuscript management, and Google Workspace organization. You will act as an advocate for the Content Department by facilitating the tasks and assets they need to stay on schedule within the project management system, which may include research and outreach. Additionally, you will manage the folder system and permissions in Google Workspace, process invoices, and track budget spend across the editorial and video departments. Your responsibilities will also include pulling metrics and archiving manuscripts weekly, managing author and medical reviewer biographies on our sites, assisting with the programming of articles in the CMS, and offering light project management assistance with the ability to grow project management responsibilities. Furthermore, you will assist with image sourcing and management. This is a full-time, remote position, and you are welcome to work in our downtown San Francisco office. We are offering a great opportunity to make a difference in the health care space. Our corporate headquarters are in San Francisco, and we have teams on both the West and East Coasts. Everyone at MyHealthTeam believes in the company mission, and we are committed to serving people facing chronic conditions. This is a close-knit, hardworking company where everyone respects everyone else's contribution to our success. At MyHealthTeam, we believe in investing in people with diverse experiences and backgrounds to help improve the lives of people facing chronic health conditions.

Responsibilities

• Operate as the point of contact for freelancers and writing agencies regarding onboarding documents, invoice processing, manuscript management, and Google Workspace organization.
• Act as an advocate for the Content Department by facilitating the tasks and assets they need to stay on schedule within the project management system.
• Manage the folder system and permissions in Google Workspace.
• Process invoices and track budget spend across the editorial and video departments.
• Pull metrics and archive manuscripts weekly.
• Manage author and medical reviewer biographies on our sites.
• Assist with the programming of articles in the CMS.
• Offer light project management assistance with the ability to grow project management responsibilities.
• Assist with image sourcing and management.

Requirements

• A bachelor's degree in a related area or 3+ years of experience in a production, traffic, or project management role.
• Ability to develop organizational processes to keep production flowing.
• Experience with tools like Asana, Smartsheet, Trello, or others.
• Familiarity with Google Workspace, CMS systems, and project management tools.
• Curiosity about medical conditions and interest in deepening knowledge.
• A team player who puts the success of the organization first.
• Desire to fulfill the mission of improving health outcomes for people with chronic conditions.

Nice-to-haves

• Experience with consumer health content, medical digital content, or pharma content.
• Experience working with remote teams.
• Fluency in spoken and written Spanish.

Benefits

• Performance bonus opportunity.