Content Operations Coordinator (Remote)
Myhealthteams - San Francisco, CA
posted 5 months ago
About the position
MyHealthTeam is seeking a Content Operations Coordinator to join our growing Content Operations Team. This role is an excellent opportunity to gain experience in many editorial and production functions, and it requires strong project management and organizational skills. Reporting to the Content Operations Manager, the Content Operations Coordinator provides operational and administrative support across the content operations, editorial, design, and video production departments, ensuring all of our digital content is produced and delivered in an efficient and timely manner. In this position, you will operate as the point of contact for freelancers and writing agencies in relation to onboarding documents, invoice processing, manuscript management, and Google Workspace organization. You will act as an advocate for the Content Department by facilitating the tasks and assets they need to stay on schedule within the project management system, which may include research and outreach. Additionally, you will manage the folder system and permissions in Google Workspace, process invoices, and track budget spend across the editorial and video departments. Your responsibilities will also include pulling metrics and archiving manuscripts weekly, managing author and medical reviewer biographies on our sites, assisting with the programming of articles in the CMS, and offering light project management assistance with the ability to grow project management responsibilities. Furthermore, you will assist with image sourcing and management, contributing to the overall efficiency of the content production process.
Responsibilities
- Operate as the point of contact for freelancers and writing agencies regarding onboarding documents, invoice processing, manuscript management, and Google Workspace organization.
- Act as an advocate for the Content Department by facilitating the tasks and assets they need to stay on schedule within the project management system.
- Manage the folder system and permissions in Google Workspace.
- Process invoices and track budget spend across the editorial and video departments.
- Pull metrics and archive manuscripts weekly.
- Manage author and medical reviewer biographies on our sites.
- Assist with the programming of articles in the CMS.
- Offer light project management assistance with the ability to grow project management responsibilities.
- Assist with image sourcing and management.
Requirements
- A bachelor's degree in a related area or 3+ years of experience in a production, traffic, or project management role.
- Ability to develop organizational processes to keep production flowing.
- Experience with tools like Asana, Smartsheet, Trello, or others.
- Familiarity with Google Workspace, CMS systems, and project management tools.
- Curiosity about medical conditions and interest in deepening your knowledge.
- A team player who puts the success of the organization first.
- Desire to fulfill the mission of improving health outcomes for people with chronic conditions.
Nice-to-haves
- Experience with consumer health content, medical digital content, or pharma content.
- Experience working with remote teams.
- Fluency in spoken and written Spanish.
Benefits
- Performance bonus opportunity
- Remote work flexibility
- Opportunity to work in the downtown San Francisco office if desired
- Commitment to diversity and inclusion
- Professional growth and development opportunities
