Content Writer/Copywriter

$56,160 - $56,160/Yr

E-Sol - Austin, TX

Full-time - Senior

Austin, TX

About the position

The Content Writer/Copywriter position at e sol in Austin, TX, is a full-time role that requires a strong command of the English language, both in writing and speaking. The ideal candidate will have over five years of professional experience in writing, proofreading, and editing high-quality content across various genres, including news articles, features, social media posts, and marketing copy. A Bachelor's degree in English, Journalism, Marketing, Communications, Psychology, Sociology, or a related field is preferred. The role demands meticulous attention to detail and the ability to follow a style guide while editing to maintain a specific voice and tone. In this position, the writer will draft and edit responses to user queries related to sensitive content, ensuring that the summaries produced do not negatively impact individuals or society. The candidate will also be responsible for reviewing summaries to guarantee 100% quality and usability for model training purposes. Collaboration with the client's product team and other stakeholders is essential to ensure alignment with project requirements. The writer will develop training content and define guidelines to address any documentation gaps, conduct linguistic research and analysis to tackle language-related challenges, and improve AI system performance. Additionally, the role includes providing guidance and mentorship to fellow writers, fostering a culture of continuous learning and improvement within the team.

Responsibilities

• Draft and edit responses to user queries pertaining to sensitive content.
• Ensure that summaries do not negatively affect the welfare of people or the well-being of society.
• Edit and enhance content for clarity and correctness per guidelines.
• Review summaries to ensure 100% quality and usability for model training.
• Collaborate with the client's product team and other stakeholders.
• Ensure alignment with project requirements while calibrating with program stakeholders.
• Develop training content and define guidelines to address any gaps in documentation.
• Conduct linguistic research and analysis to identify and address language-related challenges and improve the performance of AI systems.
• Provide guidance and mentorship to fellow writers as needed.
• Help foster a culture of continuous learning and improvement.

Requirements

• Bachelor's degree in English, Journalism, Marketing, Communications, Psychology, Sociology, or a related field preferred.
• More than 5 years of professional experience writing, proofreading, and editing high-quality content in various genres, styles, and formats.
• Experience following a style guide and editing to a specific voice and tone.
• Experience drafting press releases, speeches, or social media posts on culturally sensitive topics is particularly desirable.
• Understanding of AI technology, machine-learning, natural language processing, and a keen interest in exploring their potential applications with AI-generated content.
• Excellent research, analytical, critical thinking, and problem-solving skills.
• Ability to identify patterns, trends, and insights from data.
• Meticulous attention to detail and ability to reason through problems systematically.
• Strong communication, collaboration, and project management skills.
• Familiarity working in a fast-paced and dynamic work environment.

Nice-to-haves

• Experience with legal drafting.
• Knowledge of model training and AI communication skills.

Benefits

• Health insurance