Businessolver - West Des Moines, IA
posted 28 days ago
The Content Writer role at Businessolver is a pivotal position within the Consumer Experience team, focusing on the creation of educational content tailored to the benefits strategies of multiple clients. This role is designed for individuals who possess a strong command of the English language and have a deep understanding of benefits knowledge. The Content Writer will act as a consultant, leveraging their expertise to assist clients in achieving their program goals through effective communication. The position requires the ability to craft content that aligns with the unique culture, tone, and style guides of each client, ensuring that all employee-facing communications are engaging and informative. In this role, the Content Writer will be responsible for developing and delivering content across various mediums for a managed book of business. This includes ensuring the quality, accuracy, and timeliness of all content delivered. The writer will utilize discovery documentation to create impactful content that resonates with diverse employee demographics, maintaining client-specific artifacts and adhering to established style guides. A thorough understanding of client health plans and benefit packages is essential, as is staying informed about best practices in the industry to encourage adoption among clients. The Content Writer will also utilize project management software to monitor and complete tasks efficiently, identifying and resolving project issues as they arise and escalating them when necessary. This role is integral to enhancing the consumer experience through strategic content creation, making it a rewarding opportunity for those passionate about writing and benefits communication.