Continuous Improvement Analyst
INSPYR Solutions•Houston, TX
449d
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About The Position
The Continuous Improvement Analyst plays a crucial role in analyzing and resolving global issues and improvement opportunities within the Retention & Care and Inbound Sales organization. This position involves monitoring business processes, conducting analyses, making recommendations, and coordinating the implementation of system and process improvements to enhance operational efficiency and customer service. The analyst collaborates with various functional groups and external teams to ensure that new products and services are effectively integrated without negatively impacting customer experience or call center metrics.
