Contract Data Analyst - Product Performance

$99,008 - $99,091/Yr

Cynet Systems - Indianapolis, IN

Full-time - Entry Level

Indianapolis, IN

Professional, Scientific, and Technical Services

About the position

The Contract Data Analyst - Product Performance will support the Diabetes Care Indianapolis Manufacturing Product Performance team by managing software applications relevant to manufacturing processes. The role involves developing reports, visualizations, and analyzing data to recommend process improvements. The candidate will work independently and collaboratively, exchanging technical information and administering COTS applications to ensure optimal performance.

Responsibilities

• Assist the Diabetes Care Indianapolis Manufacturing Product Performance team in managing software applications.
• Develop reports and visualization techniques to analyze and interpret data for process improvements.
• Work independently to learn and investigate solutions while collaborating with team members.
• Exchange technical information with employees from other sites and form a network.
• Administer COTS applications to ensure proper execution and performance.
• Interact with IT teams regarding technologies such as Active Directory, Windows Server, SQL, Oracle, VMWare, Cisco switches, and firewalls.
• Use ServiceNow for incident management and change management.
• Attend, support, and/or plan team meetings and workshops to maintain understanding of ongoing activities and projects.
• Investigate and drive further automation and simplification of current processes.
• Support teams in managing complex system structures and interfaces.

Requirements

• Bachelor's degree in Math, Engineering, IT, or related field.
• Proficient with SAS or other data analysis tools.
• 2+ years experience in systems development and manufacturing support in Life Sciences.
• Ability to effectively communicate complex technical problems to both technical and non-technical audiences.
• Ability to multitask, prioritize, and be detail-oriented.
• Ability to work well in a self-managed or team environment.

Nice-to-haves

• Familiarity with ServiceNow.
• Knowledge of laboratory data systems and quality analytics.
• Strong understanding of networking concepts (VLANs, SNMP, subnets, switches, firewalls).
• Proven troubleshooting skills in a manufacturing context.

Benefits

• Hybrid work acceptable.