Contract & Fiscal Operations Program Analyst (Program Analyst 2)

$59,976 - $91,764/Yr

Oregon Health Authority - Portland, OR

Full-time - Mid Level

Portland, OR

Social Assistance

About the position

The Contract & Fiscal Operations Program Analyst (Program Analyst 2) position at the Oregon Health Authority (OHA) is designed for individuals who have experience in supporting the implementation of contracts, policies, projects, or programs aimed at promoting equitable access to healthcare and reducing health disparities. This role is crucial in providing program and policy support to ensure efficient operations within the Medicaid Division, specifically within the Contracts and Fiscal Operations Team and the Strategic Operations and Improvement team. The analyst will play a significant role in the development of compliance program guidelines, assist in evaluating program compliance, and generate evaluative reports on unit compliance. In this position, the analyst will be responsible for administering and resolving technical issues that arise, which will require a thorough evaluation of program operations. The role involves adapting existing methods or creating new procedures to address program issues and measure program effectiveness. Additionally, the analyst will provide project management for data analysis, identify risks related to data quality, and document findings for project managers. Interaction with both internal and external partners is essential to streamline processes and enhance program delivery. OHA is committed to service excellence, leadership, integrity, health equity, and partnership, with a strategic goal to eliminate health inequities by 2030. The OHA's mission is to help individuals and communities achieve optimal physical, mental, and social well-being through partnership, prevention, and access to quality, affordable healthcare. The work is organized around three main goals: improving the lifelong health of all Oregonians, increasing the quality and availability of care, and making care affordable for everyone. This position is hybrid, allowing for work in either Salem/Marion or Portland/Multnomah, and is classified and represented by a union.

Responsibilities

• Provide program and policy support to ensure efficient operations within the Medicaid Division.
• Assist in the development of compliance program guidelines within the Medicaid Division.
• Evaluate Division program compliance and complete evaluative reports on unit compliance.
• Administer and handle technical problems or issues as they arise, requiring in-depth evaluation of program operations.
• Adapt existing methods or create new procedures to address program issues and measure program effectiveness.
• Provide project management for data analysis and identify risks related to data quality and analysis.
• Document findings and provide documentation to project managers.
• Interact with internal and external partners to streamline processes and enhance program delivery.

Requirements

• Bachelor's degree in Business or Public Administration, Behavioral or Social Sciences, or a related field.
• Five years of experience coordinating or administering a program, with at least two years in a relevant role.
• Knowledge of federal requirements, state rules, and program requirements for the Oregon Medicaid Program.
• Experience in working with Community Mental Health Programs, Behavioral Health Service Providers, and Coordinated Care Organizations.
• Ability to explain and offer expert-level technical assistance on rules, policy, and procedures.
• Advanced skills in Microsoft Excel, Word, Outlook, and collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet.
• Strong written and oral communication skills, including preparation of reports and presentations.

Nice-to-haves

• Evidence of ongoing development of personal cultural awareness and humility.
• Knowledge of social determinants of health and their impacts on health outcomes.
• Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities.
• Experience analyzing complex problems within automated, highly complex Information Systems.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Vision insurance
• Paid sick time
• 11 paid holidays each year
• 3 additional paid 'Personal Business Days' each year
• 8 hours of paid sick leave accumulated every month
• Progressive vacation leave accrual with increases every 5 years
• Pension and retirement programs
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.