Disability Solutions - Boulder, CO

posted 11 days ago

Part-time - Entry Level
Boulder, CO

About the position

The Educator role at lululemon is essential for delivering exceptional customer service and creating a world-class guest experience in retail stores. This position focuses on engaging with guests, providing product education, and fostering a supportive and inclusive environment. Educators are responsible for ensuring seamless transactions and maintaining the store's luxury atmosphere while collaborating with team members to enhance overall operations.

Responsibilities

  • Interact with guests to ensure a great guest experience in a manner that values guests' time.
  • Assess guests' needs to provide customized, effective purchase and return solutions and support.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs.
  • Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
  • Receive guest feedback and partner with store leadership to take appropriate action and 'make it right' for guests.
  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences.
  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience and support store operations.
  • Perform product presentation tasks according to company standards.
  • Use in-store technology to support store operations and provide positive guest experiences.
  • Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.

Requirements

  • Must be legally authorized to work in the country in which the store is located.
  • Must be 18 years of age or older.
  • Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only).
  • Must have the ability to travel to assigned store with own transportation methods.

Nice-to-haves

  • High school diploma, GED, or equivalent.

Benefits

  • Extended health and dental benefits, and mental health plans.
  • Paid time off.
  • Savings and retirement plan matching.
  • Generous employee discount.
  • Fitness & yoga classes.
  • Parenthood top-up.
  • Extensive catalog of development course offerings.
  • People networks, mentorship programs, and leadership series.
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