Contract to Hire: IT Field Technician (Plano, TX)

$37,440 - $52,000/Yr

Revival Technology - Plano, TX

Full-time - Entry Level

Plano, TX

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The IT Field Technician role is a contract position focused on providing onsite technical support to a single client in Plano, TX. The technician will be responsible for troubleshooting IT issues, configuring devices for deployment, and maintaining effective communication with the client. There is potential for this role to transition to a permanent position based on performance and business needs.

Responsibilities

• Provide onsite IT support to the client, resolving end-user issues efficiently and effectively.
• Image and configure laptops and computers to ensure devices are deployment-ready.
• Perform troubleshooting and maintenance of IT systems, including hardware, software, and network issues.
• Assist with IT projects, contributing to planning, implementation, and ongoing support.
• Maintain a professional and customer-focused approach, fostering effective communication with the client and team members.

Requirements

• CompTIA A+ Certification
• CompTIA Network+ Certification
• Proven experience in IT field support or a similar role, with a focus on onsite client service.
• Strong knowledge of computer systems, networks, and IT troubleshooting.
• Excellent problem-solving skills and attention to detail.
• Strong written and verbal communication skills.
• Self-motivated, with the ability to work independently and collaboratively as part of a team.

Benefits

• Potential for transition to a permanent position based on performance and fit.
• Opportunity to develop long-term client relationships.
• Direct impact on the client's IT operations.