Contracts Coordinator
Beacon Hill Staffing Group - Juneau, AK
posted 5 months ago
About the position
The Contracts Coordinator position at Beacon Hill Staffing Group, LLC is a critical role that provides essential contractual and operational support to the Sales team. Reporting directly to the Senior Manager of Global Commercial Contracts Support within Global Business Services, the Contracts Coordinator is tasked with managing all aspects of the contracts process from inception to completion. This role is designed to enhance the capacity of the Sales team by addressing their contractual needs and acting as a subject matter expert, problem solver, and strategic thinker. In this position, the Contracts Coordinator will be responsible for drafting and reviewing various contractual documents, including Master Services Agreements, Amendments, and Statements of Work. A strong understanding of legal requirements and business practices is essential, as the role involves ensuring that all contracts align with company policies and meet customer expectations. The Coordinator will proactively identify and resolve discrepancies in business specifications and contractual documents, working closely with various stakeholders, including Product Management, Finance, and the Legal Department, to ensure all operational and business issues are addressed. Additionally, the Contracts Coordinator will assist with various projects as needed, demonstrating strong project management skills and the ability to adapt to changing workloads. The ideal candidate will possess excellent writing, editing, and communication skills, with a focus on detail and customer service. Familiarity with software as a service and licensed software technologies, as well as experience supporting a commercial Sales team, will be beneficial in this role. The position requires fluency in English, with additional language skills preferred, and a proactive attitude towards accomplishing tasks within defined timelines.
Responsibilities
- Provide requested contracts to Sales inclusive of deal specific information; draft Master Services Agreements, Amendments, service specific master agreements, pricing schedules and review modifications thereto upon confirming business expectations with Sales; draft and review Statements of Work and recommend modifications to ensure continuity with company business practices.
- Proactively identify disparities, gaps and contradictions in business specifications within contracts or requests from Sales, then edit documents accordingly, seeking approvals if necessary.
- Resolve business and operational matters by weighing customer requirements against internal company policies, finding as much compromise as possible in order to meet or exceed customer expectations.
- Ensure operational and business issues within contracts have been reviewed and approved by subject matter experts (e.g. Product Management, Finance, Sales, Operations, etc.), senior management and the Legal Dept.
- Assist with various projects on an as-needed basis.
Requirements
- 4-year college degree with minimum of 3-5 years contracts administration experience.
- General understanding of standard contract provisions, e.g. liability, confidentiality, indemnity, etc. with the ability to educate Sales on such matters.
- Solid writing, editing and proofing skills as they relate to drafting and modifying contractual documents.
- Strong attention to detail, specifically as it pertains to the drafting and review of contracts, including grammar and formatting.
- Strong customer service, administrative and organizational skills and experience.
- Ability to gain an understanding of a project through communications with Sales or by reading a contractual document including statements of work.
- Ability to understand business specifications and operational requirements and translate them into clearly written contractual documents; strong business acumen.
- Strong project management skills with the ability to influence and achieve results through others.
- Ability to adapt quickly and effectively to changing workloads and business pressures.
- General understanding of software as a service and licensed software technologies.
- Familiarity with providing contractual support for Reseller and Channel partnerships.
- Strong work ethic with proactive attitude to accomplish assigned tasks within a defined timeline.
- Solid and professional communication skills; interpersonal skills are a key component of the role; must be able to build rapport and work collaboratively with internal and external business partners (e.g., Legal, Product Management, Sales, etc.).
- Ability to learn new systems and software as needed.
- Familiarity with Google Suite, Microsoft Word skills and general understanding of Microsoft Excel and PowerPoint. Preferred experience in Salesforce.com.
- Comfortable interacting with all areas of the organization including senior management.
- Prior experience directly supporting a commercial Sales team in a contractual capacity, preferably in a services or high-tech based industry; needs to be able to understand sales processes and follow internal procedures.
Nice-to-haves
- Fluency in other international languages including French, Spanish, Portuguese, Mandarin, Indonesian, German, Dutch or Polish.
