Control Systems Engineer Manager - Sumner, WA

$82,600 - $151,500/Yr

Amazon - Sumner, WA

Full-time - Mid Level

Sumner, WA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Control Systems Engineer Manager for Reliability, Maintenance, and Engineering (RME) at Amazon is responsible for overseeing the automation controls and technical support for fulfillment center operations. This role focuses on maximizing equipment reliability and operational performance of various systems, including conveyors, sortation systems, and SCADA devices. The position requires collaboration with multiple teams to ensure optimal performance and troubleshooting of material handling control systems.

Responsibilities

• Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams
• Work closely with building Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation
• Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks
• Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations
• Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours
• Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation
• Mentor Control System Technicians (CST) and Control System Leads (CSL) within your assigned building
• Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents
• Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems
• Perform, Utilize, and provide analysis building System Assessments to assess material handling system performance
• Partner with other building Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations
• Utilize building network support resources for guidance and assistance, and provide assistance to peers, as needed
• Communicate technical issues and project timelines with building leadership, operations and the maintenance team
• Assist with skill assessments for the Technical positions within building operation maintenance teams
• Handle flexible work load which may come from management or other operations
• Participate in AE conference calls and coordinate with AE central team to complete all tasks required

Requirements

• Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 2+ years of professional or military experience
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Nice-to-haves

• Experience with creating automated alarms, reports and KPI metrics for plant management
• Experience using relational databases (SQL experience)
• Experience with electrical theory, Robotics, Controls components, automated equipment
• Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components
• Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components
• Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems
• Experience interpreting, modifying, and developing mechanical and electrical drawings
• Experience identifying, maintaining, and utilizing SCADA systems and KPIs
• Familiarity with programming software such as RSLogix5000 studio, FT View, and other controls software platforms
• Familiarity with Robotics work cells and its control systems
• Ability to lead others in a technical role and interact with all levels of management
• Reasoning, analytical and problem solving skills
• Ability to train others with lesser skills
• Systems controls design or programming experience
• Systems integration experience
• Field service engineering experience
• Systems trainer or training experience
• Experience supporting a wide range of different conveyors and sortation systems
• Excellent written, verbal and customer service skills
• Proven history of remote technical phone support
• Experience with advanced automation controls systems
• Experience with industrial robotics
• Experience with ASRS systems

Benefits

• Medical, financial, and other benefits
• Equity and sign-on payments as part of total compensation package