Worldwide Flight Services - Atlanta, GA

posted 3 months ago

Full-time - Entry Level
Atlanta, GA
Support Activities for Transportation

About the position

The Controller at Worldwide Flight Services (WFS) plays a crucial role in managing data and communication for local operations and customers. This position involves maintaining professional interactions with various stakeholders, including warehouse and ramp operations, third-party trucking providers, and customers, ensuring timely updates and operational efficiency.

Responsibilities

  • Upkeep Inbound and Outbound Trucks Activity Logs.
  • Professionally handle Inbound and outbound calls.
  • Monitor Inbound and Outbound flights.
  • Adapt to constant changes in procedures.
  • Create and send reports on time 'in the loop'.
  • Display ability to work as a team.
  • Able to work under pressure.
  • Knowledgeable of Amazon Logistics System.
  • Follow instructions and be willing to work and be trained in all aspects of the operation.
  • Perform any additional tasks or job assignments assigned by management.

Requirements

  • 2 years' experience in Data Entry.
  • High school diploma or GED or higher.
  • Ability to professionally handle inbound and outbound calls.
  • Ability to work under pressure and adapt to constant changes in procedures.
  • Willingness to work overtime when needed.
  • Detail-oriented with exceptional communication skills.

Nice-to-haves

  • Good customer service skills.
  • Proficiency in Microsoft Office (Excel) is preferred.
  • Warehouse experience preferred.
  • Typing speed of 35+ words per minute.

Benefits

  • Access to up to 50% of earned wages through myWisely app or Daily pay app.
  • On-the-spot awards through the Awardco Platform including gift cards.
  • Multiple medical care options for full and part-time employees.
  • Travel discounts, pet insurance, discount shopping, and more.
  • Wellness programs offered to all employees.
  • 401k program with company match.
  • Opportunities for internal mobility and transfers.
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