Controls System Engineer

Cushman & Wakefield - Andover, MA

Full-time

Andover, MA

Real Estate

About the position

The Controls System Engineer plays a crucial role in the Reliability and Maintenance Engineering team, focusing on automation controls and technical support for fulfillment center operations. This position aims to maximize equipment reliability and operational performance of various systems, including conveyors, sortation systems, and SCADA devices. The engineer will coordinate work activities, troubleshoot control systems, and mentor team members to ensure optimal performance and efficiency in operations.

Responsibilities

• Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams
• Work closely with FC Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation
• Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks
• Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all FC's
• Act as first level escalation support for the Control Systems Techs/Leads, troubleshooting locally and remotely
• Escalate downtime situations to vendors or headquarters for support to restore equipment operation
• Mentor CSTs and CSLs within your assigned building
• Facilitate Failure Analysis and Incident Review processes and implement process improvements
• Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems
• Perform, utilize, and provide analysis FC System Assessments to assess material handling system performance
• Partner with FC Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations
• Utilize FC network support resources for guidance and assistance
• Communicate technical issues and project timelines with building leadership, operations and the maintenance team
• Assist with skill assessments for the Technical positions within NACF Maintenance teams
• Handle flexible workload which may come from management or FC operations
• Participate in AE conference calls and coordinate with AE central team to complete all tasks required
• Provide weekly site controls reliability information to AE central team

Requirements

• Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, or other related engineering OR 5+ years of equivalent professional or military experience
• Experience with electrical theory, Robotics, Controls components, automated equipment
• Knowledge on programming software such as RSLogix5000 studio, FT View, and other controls software platforms
• Knowledge of Robotics work cells and its control systems
• Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components
• Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components
• Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems
• Knowledge or Warehouse Management System Software Concepts and messaging protocols
• Experience interpreting, modifying, and developing mechanical and electrical drawings
• Experience identifying, maintaining, and utilizing SCADA systems and KPIs

Nice-to-haves

• Ability to lead others in a technical role and interact with all levels of management
• Reasoning, analytical and problem solving skills
• Ability to train others with lesser skills
• Ability to interpret and understand policies and procedures and relate them to others
• Systems controls design or programming experience
• Systems integration experience
• Field service engineering experience
• Systems trainer or training experience
• Experience supporting a wide range of different conveyors and sortation systems
• Excellent written, verbal and customer service skills
• Proven history of remote technical phone support
• Experience with advanced automation controls systems
• Experience with industrial robotics
• Experience with ASRS systems