Controls Technician, Data Center Capacity Delivery

Amazon - Herndon, VA

Full-time - Entry Level

Herndon, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own. The Data Center Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.

Responsibilities

• Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems.
• Mentor and train Facilities team members on operation and control of the BMS and EPMS systems.
• Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations.
• Manage small to medium size projects and programs.
• Perform point to point checkouts between field devices and controllers.
• Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.
• Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.
• Installation, replacement, configuration, and calibration of sensors.
• Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.
• Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements.
• Commissioning and systems level testing support.
• Create red-lined drawings and documentation of systems.
• Follow change management process to generate work requests and method of procedures.
• Participate in Factory witnessed tests at vendor's or panel builder's facility.
• Perform other tasks as assigned by manager.
• Recommend design improvements based on consultation with users and system operation.
• Perform root cause analysis during testing and commissioning.
• Ensure all personnel on site utilize proper safety methodology.
• Work on-call and a rotating schedule when required and respond to after-hours emergencies.
• Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks.
• Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.

Requirements

• Minimum one year of experience working with computer components and operating systems.
• Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.
• Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals.

Nice-to-haves

• One-year experience working in a Data Center or mission critical environment.
• Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
• Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.

Benefits

• Flexible working culture that promotes work-life harmony.
• Diverse experiences and inclusive workplace.
• Ongoing events and learning experiences for professional development.