Controls Technician II

About the position

The Controls Technician II is responsible for supporting production test rack personnel and equipment, engaging in new product testing and construction, and providing technical support to various engineering teams. This role involves maintaining documentation, performing software updates, and collaborating with vendors for component replacements. The technician will also evaluate and modify unit components, prepare product reports, and communicate product information across departments.

Responsibilities

• Act as a first response for Product Management & Electrical/Controls Teams on all Production Support calls.
• Work closely with engineering teams to provide support skills such as prototype build and modification.
• Perform software updates and upgrades on preexisting controls and programs.
• Provide technical controls support to Engineering Product Management and Research & Development teams.
• Maintain tables and documentation for product details, such as bill of materials, piping, and electrical.
• Provide Engineering Applications support and technical Warranty and After-Market Sales support.
• Work with outside vendors for new/replacement components.
• Read and review electrical diagrams.
• Evaluate, test, and modify unit components.
• Prepare product reports by collecting, analyzing, and summarizing information and trends.
• Communicate new product information and IOM/Service Manual information to all necessary departments.
• Maintain and build professional and technical knowledge by attending educational workshops and reviewing professional publications.
• Travel for third-party testing or product review at field test sites.

Requirements

• Associate degree or equivalent from a two-year college or technical school.
• Three years of experience in the HVAC related industry.
• Electrical control/electronics experience preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to apply concepts of basic algebra and geometry.
• Ability to calculate enthalpy, humidity, wet bulb, dry bulb, using psychometrics.
• Ability to calculate superheat and subcooling readings.
• Knowledge of Microsoft Office products.
• Advanced knowledge in using digital voltmeter to measure current, voltage, and ohm unit.
• Advanced knowledge in using manifold HVAC gauges to measure discharge, suction, and liquid pressures.
• Advanced knowledge in using temp sensor readings to measure discharge, suction, and liquid temperatures.
• Strong understanding in solder and desolder stations.
• Excellent communication and interpersonal skills.
• Good decision making and analytical problem-solving abilities.
• Strong multi-tasking capabilities and organizational skills.