Coborn's - Clearwater, MN
posted about 2 months ago
Full-time - Entry Level
Clearwater, MN
Food and Beverage Retailers
About the position
The Convenience Department Lead at Coborn's is responsible for assisting the Senior Guest Service Manager in the operation of the retail convenience department. This role focuses on ensuring that systems and processes related to convenience services are maintained and functioning properly, while providing exceptional guest service. The lead will oversee convenience-related tasks, manage guest orders, and promote specialty products and services not typically offered by traditional grocery retailers.
Responsibilities
- Assist the Senior Guest Service Manager in the operation of the convenience department.
- Ensure systems and processes related to convenience services are evaluated and maintained.
- Provide exceptional guest service by managing convenience-related tasks effectively.
- Conduct inspections, maintenance, and cleaning of equipment related to convenience operations.
- Support front-end operations including cashiering, bagging, and handling unique transactions.
- Serve as a point of contact for troubleshooting technical and personnel-related issues.
- Order supplies and maintain point of sale systems and machines.
- Balance tills and ensure safety and cleanliness of the front-end area.
- Perform other duties within the department or other areas as assigned.
Requirements
- Strong customer service skills and a friendly demeanor.
- Ability to manage multiple tasks and prioritize effectively.
- Experience in retail or convenience store operations is preferred.
- Basic technical skills for troubleshooting equipment and systems.
Nice-to-haves
- Experience with cash handling and bookkeeping.
- Knowledge of convenience services such as fuel and car wash operations.
Benefits
- 401(k) matching
- AD&D insurance
- Caregiver leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Paid Time Off (PTO/Vacation)
- Paid Floating Holidays
- Sunday Premium Pay
- Paid Military Leave
- Health & Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth & Development opportunities
- Employee Stock Ownership Program (ESOP)
- Medical & Dental Insurance for full-time employees
- Flexible scheduling
